This Privacy Policy explains how Zuplivo LLC, trading as “Vendrivo” (“we”, “us”, “our”), collects, uses, discloses, and safeguards information when you visit our website, contact us, or transact with us through third-party marketplaces.
1. Information we collect
Information you provide: name, email, phone, company, and message content when you contact us via our website form or by email.
Marketplace order data: when you buy from us on Amazon or eBay, the marketplace provides limited information needed to fulfil and support your order (shipping address, order ID, items purchased). We do not receive your payment card data.
Site usage: standard web logs (IP, browser, pages visited) collected automatically to monitor performance and security.
2. How we use information
To respond to inquiries and provide customer support.
To process, ship, and support orders placed via third-party marketplaces.
To comply with legal, tax, accounting, and audit obligations.
To detect, prevent, and address fraud, security, or technical issues.
3. Legal bases
We process personal information based on (i) performance of a contract, (ii) compliance with legal obligations, and (iii) our legitimate interests in operating and improving our business.
4. Sharing
We do not sell personal information. We share limited information only with: (a) marketplaces and payment processors operating the transaction; (b) shipping carriers delivering your order; (c) professional advisers (legal, accounting); and (d) government authorities where required by law.
5. International transfers
Our infrastructure is based in the United States. If you contact us from outside the U.S., your information may be transferred to and processed in the U.S.
6. Retention
We retain personal information only as long as needed for the purposes described in this policy and to meet our legal and tax obligations.
7. Your rights
Subject to applicable law (including the CCPA/CPRA and GDPR where relevant), you may have the right to access, correct, delete, or restrict processing of your personal information, and to object to processing or request portability. To exercise any of these rights, contact admin@vendrivo.com.
8. Cookies
Our website uses a minimal set of cookies for essential functionality and basic analytics. You can control cookies through your browser settings.
9. Security
We use commercially reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission is 100% secure, and we cannot guarantee absolute security.
10. Children
The Site is not directed to children under 13 and we do not knowingly collect their data.
11. Changes
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated “Last updated” date.
12. Contact
Privacy inquiries: admin@vendrivo.com
Zuplivo LLC, 30 N Gould St, Ste N, Sheridan, WY 82801, USA.